At GoldenEmploy, we are committed to providing a seamless and satisfactory experience for all our users. Please read our refund policy carefully to understand the terms and conditions under which refunds are processed.
Eligibility for Refunds
Refunds are applicable under the following conditions:
- Duplicate Payments: If you have been charged multiple times for the same service, you are eligible for a refund of the duplicate amount.
- Service Failure: If a paid service fails to be delivered due to a technical or operational error from our side, you may request a refund.
Refund Process
- Refunds will be processed within 5 business days from the date of approval.
- The refunded amount will be credited back to your original payment method.
- Users are required to provide proof of payment and other relevant details to initiate the refund process.
Non-Refundable Services
The following are non-refundable:
- Subscription or service fees for services already availed.
- Refund requests made beyond 7 days of the transaction date.
- Payments for custom or promotional services unless otherwise agreed upon.
How to Request a Refund
- Email us at Contact@goldenemploy.com with the following details:
- Transaction ID or payment reference number.
- Service for which the payment was made.
- Reason for the refund request.
- Our team will review your request and get back to you within 2 business days.
Important Notes
- Refund requests are subject to verification and approval by GoldenEmploy.
- We reserve the right to reject refund requests that do not comply with our policy.
- Any additional charges incurred due to payment processing (e.g., currency conversion fees) may not be refunded.
For further assistance, feel free to contact our Customer Support team at support@goldenemploy.com or call us at 9425111264.
Thank you for choosing GoldenEmploy!